Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne
Hotel in City of Carcassonne, Carcassonne
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.
This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Breakfast, Parking, and several others. This is a 5 star rated property and has over 1135 reviews with the average score of 8.9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.
This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Special diet meals (on request)
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Breakfast in the room
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Snack bar
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Restaurant
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Kids' meals
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Wine/Champagne
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Fruit
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Parking
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Accessible parking
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Private Parking
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Facial treatments
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Body wrap
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Temporary art galleries
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Hand massage
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Spa/Wellness packages
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Evening entertainment
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Spa
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Massage
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Steam room
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Beauty services
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Neck massage
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Turkish/Steam Bath
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Body treatments
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Spa lounge/Relaxation area
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Foot massage
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Body scrub
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Full-body massage
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Tour or class about local culture
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Back massage
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Spa facilities
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Board games/Puzzles
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Wifi in all areas
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Non-smoking rooms
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Safe
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Smoke-free property
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Soundproof rooms
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Family rooms
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Air conditioning
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Heating
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Hypoallergenic room available
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Elevator
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Pet friendly
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24-hour front desk
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Meeting/Banquet facilities
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Fax/Photocopying
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Pet bowls
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Room service
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Ironing service
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Baggage storage
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Concierge
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Daily housekeeping
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Dry cleaning
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Private check-in/out
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Laundry
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Invoice provided
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Wifi
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Internet
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Free Wifi
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Garden
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Outdoor pool (seasonal)
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Terrace
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Outdoor pool
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Sun deck
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Smoke alarms
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Fire extinguishers
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Face masks for guests available
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Hand sanitizer in guest accommodation and common areas
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Cashless payment available
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Contactless check-in/out
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Physical distancing rules followed
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Pool with view
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Fenced pool
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Shallow end
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Beach chairs/Loungers
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Swimming pool
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Beach umbrellas
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Heated pool
Policies
The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from tue, sep 16, 2025 until wed, jun 10, 2026, swimming pool: closed from wed, jan 14, 2026 until mon, jun 15, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior King Room with Garden and Ramparts View
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomPrivate bathroom, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Bathtub, Free toiletriesGeneralCarpeted, Safe, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Classic King Room with Street View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomPrivate bathroom, Bathtub or shower, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Bathtub, Free toiletriesGeneralCarpeted, Safe, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)KitchenCoffee machine, Cleaning products, Electric kettleViewCity viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Charming Standard Single Room with One Double Bed
Room Type:
Double
Room Size:
15 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerGeneralCarpeted, Safe, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsBathroomPrivate bathroom, Bathtub or shower, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Free toiletriesServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)KitchenCoffee machine, Cleaning products, Electric kettleViewCity view, Inner courtyard viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Superior King Room with Terrace and Garden View
Room Type:
Double
Room Size:
20 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomPrivate bathroom, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Bathtub, Free toiletriesGeneralCarpeted, Safe, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed
Room Type:
Suite
Room Size:
35 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomShower, Private bathroom, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Hairdryer, Toilet, Conditioner, Bathtub, Free toiletriesGeneralSafe, Hardwood or parquet floors, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSofa bed, Non-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Family Room with One Double and Two Single Beds
Room Type:
Quad
Room Size:
28 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomPrivate bathroom, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Conditioner, Bathtub, Free toiletriesGeneralCarpeted, Safe, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)KitchenCoffee machine, Cleaning products, Electric kettleViewCity viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Junior King Suite with Single Sofa Bed
Room Type:
Suite
Room Size:
30 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomShower, Private bathroom, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Hairdryer, Toilet, Conditioner, Bathtub, Free toiletriesGeneralSafe, Hardwood or parquet floors, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSofa bed, Non-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed with Terrace
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkMinibar, Bottle of water, Tea/Coffee makerBathroomShower, Private bathroom, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Hairdryer, Toilet, Conditioner, Bathtub, Free toiletriesGeneralCarpeted, Safe, Hardwood or parquet floors, Ironing facilities, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cansMedia & TechnologyFlat-screen TV, TV, Satellite channelsServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesSofa bed, Non-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
